The Friendship Line is both a crisis intervention center and a “warm” line for routine, even daily, phone calls that provide emotional support and well-being check-ins. The line has never gone unanswered since 1973 and Institute on Aging’s staff and volunteers field approximately 11,000 inbound and outbound calls per month. A program of Institute on Aging’s Center for Elderly Suicide Prevention and Grief-Related Services, the Friendship Line is nationally known and accredited by the American Association of Suicidology.